Booking, ticket sales and planning for your operation.

SOLUTIONS

From group enquiry to completed journey

Give your office a consistent process for school classes, tour groups and private parties. Keep the enquiry, availability decision and final service details connected.

Passenger boats on the Alster in Hamburg.

Qualify the request

Collect date, route, passenger numbers, organiser and special requirements. Establish whether the group joins a published departure or needs an exclusive service. This decision determines the capacity and commercial workflow.


Move from provisional to confirmed

Agree the reservation deadline and who confirms final numbers. Keep the group in the planning picture while details are resolved. Before departure, hand over meeting arrangements and included services; afterwards, use the agreed settlement route.


Questions about from group enquiry to completed journey

What should we bring to the first discussion?

Bring an example enquiry, a confirmation and the information your crew receives. Together they provide a practical basis for designing a connected process from the first request to the journey.


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Group bookings and reservations

Keep a group request visible while its details are being agreed. Connect the departure, passenger numbers, contact details and confirmed services in the booking workflow.

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Capacity and allotments

Keep availability connected to each departure. Travelmanager brings reservations and sales into a shared capacity view for your team and connected sales channels.

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Organise charter enquiries and special services

An individual journey starts with a conversation. Give that conversation a structure that connects the customer’s requirements with resources, services and the eventual booking.

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Grundlsee: advance bookings improve the planning view

Schifffahrt Grundlsee’s story shows how online bookings, local ticket sales and group planning come together in a central organisation.

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Let’s talk about your operation.

Tell us about your services, sales channels and the workflow you want to improve. We will work through the next step with you.