Group bookings and reservations

Manage group enquiries, reservations and confirmed services in one connected workflow — from the first request to the day of departure.

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A group boarding at Romanshorn, alongside the real Travelmanager departure booking view.

Every group. A clear path to departure.

From enquiry to confirmed group booking

Bring the first request into a structured booking workflow. Keep the group, its organiser and the planned journey connected as the enquiry becomes a reservation and a confirmed service.

Keep reservation details in one place

Date, route, group size, organiser and extras stay together with the booking. Your team has a shared basis for preparing the journey and the services the group expects.

Hold capacity with clarity

Keep provisional and confirmed reservations visible alongside departure capacity. Availability follows the reservation rules configured for your operation, with a clear status for each group.

Be ready when the group arrives

Turn booking details into coordinated departure preparation. Passenger numbers, meeting details and included services give the operational team a clear picture of the arriving group.

ONE CONNECTED WORKFLOW

Connected to the wider operation

Keep the group booking linked to the departure and its available places. Sales, ticket checks and the information needed for payment or invoicing remain part of the same Travelmanager workflow.

Explore capacity management

Travelmanager booking view with outward and return departures and their available capacity.

Structured group handling

Capture and follow up group requests in one place.

Clear reservation status

Keep provisional and confirmed groups visible in capacity planning.

Prepared for departure

Give the team the information needed when the group arrives.

CUSTOMER EXAMPLE

Grundlsee: advance bookings improve the planning view

At Schifffahrt Grundlsee, online bookings, local ticket sales and group planning come together in one central organisation. Explore how the operator connects advance demand with day-to-day planning.

View customer story

Schifffahrt Grundlsee passenger vessel on the lake.

Group bookings, clearly explained

Can a group start as an enquiry?

Yes. A group request can move through a reservation and confirmation workflow, keeping the journey, organiser and agreed services together.

How do provisional group reservations affect availability?

This follows the reservation rules configured for your setup. Provisional and confirmed groups can be managed with their status and their effect on the departure’s available capacity.

Related capabilities

From group enquiry to completed journey

Connect the organiser’s request, reservation and confirmed services with the preparation for departure.

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Capacity and allotments

Keep group reservations and available places connected to each departure and its sales channels.

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Check-in and mobile ticket validation

Check QR tickets at the boarding point and access relevant booking information in the Travelmanager Ticket App.

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Settlement and accounting exports

Carry booking and sales records through to settlement, invoicing and the exports used by your accounting team.

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Looking for a better way to handle group bookings?

Tell us how you organise group enquiries, reservations and departures today. We’ll show you how Travelmanager can connect the workflow.

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