Check-in and mobile ticket validation
Scan QR tickets and see validation results and booking information in the Ticket App.
Learn moreArrival
Scan
Validate
Assist
Board
BOARDING & TICKET VALIDATION
Keep busy departures moving.
Use mobile ticket validation, clear passenger information and the right devices to keep boarding organised when many guests arrive at once.
Scan tickets where passengers board
Staff scan QR tickets directly at the jetty, platform or departure point. The Travelmanager Ticket App shows the validation result and relevant passenger and booking information on the device.
Keep the queue moving
A clear result helps staff let passengers with valid tickets board promptly. Booking information is close at hand for questions, so the team can give individual guests the help they need while keeping the arrival queue moving.
Use the right device for the situation
Use the Ticket App on supported smartphones and tablets, including iPhone and iPad. Compatible Zebra scanners provide a dedicated scanning option for busier boarding points and specific working conditions.
Stay connected with bookings
Ticket validation forms part of the shared Travelmanager booking and reporting workflow. Offline checks use data prepared on the device; data synchronises with Travelmanager when a connection returns.
Questions about busy departures
Do we need a dedicated scanner?
The Ticket App runs on supported smartphones and tablets. Compatible scanner hardware can be useful for higher ticket volumes or specific operating conditions. The device choice depends on your boarding environment.
What happens with limited mobile coverage?
Offline checks use the data prepared on the device. The information available depends on that preparation. Data synchronises when a connection is available again.
Can staff see booking information during validation?
Yes. The app shows the validation result alongside relevant passenger and booking information. During offline use, available information depends on the data prepared on the device.
Related capabilities
Hardware
Explore supported mobile devices and compatible scanners for your boarding point.
Learn moreCapacity and allotments
Keep available places, reservations and sales connected for each departure.
Learn moreReady for smoother boarding?
Tell us how your busiest departures work today. We’ll show you how Travelmanager connects ticket validation, passenger information and suitable hardware.