Build a clear ticket-checking routine around your team and devices. Connect preparation, ticket validation, passenger assistance and the end of service in one practical workflow.
Charge devices, verify access and prepare the relevant information for your app setup. Check the connection at the operating location. Give every team member a clear view of the service being checked and the contact for assistance.
Practise checks with paper tickets, different display brightness settings and the ticket statuses your app shows. Agree who reviews booking dates and helps guests locate their booking. A dedicated assistance point keeps passenger care and boarding well coordinated.
Complete the agreed synchronisation and share follow-up questions with the office. Group observations by device use and booking process. This gives your next team review a clear basis for developing the workflow.
Check QR tickets with the ticket app right at boarding. Staff can view the check result and relevant passenger information directly where they welcome guests.
Learn moreWelcome guests with a well-coordinated boarding process. Bring suitable devices, clear ticket information and defined team roles together for your busiest departures.
Learn moreA counter, a vessel and a boarding point are different workplaces. Choose a compatible combination of sales device, printer, payment equipment and connectivity for each role.
Learn moreSell where your passengers are: at the counter, on board or at a departure point. Travelmanager supports fixed and mobile sales with fares, extras and suitable payment options.
Learn moreTell us about your services, sales channels and the workflow you want to improve. We will work through the next step with you.