CUSTOMERS
Marksburgschifffahrt Vomfell operates La Paloma on the Middle Rhine. Its customer story describes the role of Travelmanager and Gastrozack in bookings, staff planning and onboard service.
As bookings grew, the operator wanted a shared view of sightseeing, event and charter services. The project brought reservations, invoicing and team coordination into the discussion around a central system.
The story describes online bookings, planning for different cruise types, the duty planner and the hospitality app as parts of the setup. Central analyses help the team review what is happening across the operation.
Early information on bookings helps teams discuss staffing and service needs before departure. The practical lesson is to include office, ticketing and hospitality in the same implementation conversation.
A private charter and a public dinner cruise need different sales journeys. Travelmanager brings the planning, booking and service components together around your vessel and programme.
Learn moreTravelmanager also covers food and beverage sales. Bring your hospitality workflow into the discussion alongside tickets, departures and the service your guests receive on board.
Learn morePlan who is needed for the services you operate. Travelmanager connects duty types, staff qualifications and assignments with the resources in your operating programme.
Learn moreMake the experience clear before guests book: the sailing, the theme, the included meal and any optional extras. Then connect the sale with the team delivering it.
Learn moreTell us about your services, sales channels and the workflow you want to improve. We will work through the next step with you.