CUSTOMERS
The passenger-boat operator’s published story brings together scheduled, themed and charter services with an online shop and integrated hospitality sales.
Schweiger identifies the online shop, hospitality POS and ongoing development as reasons for choosing Travelmanager. The operation needed ticketing and planning that could support varied services and a busy season.
The story describes more structured sales at counters and on board, useful analyses and clearer organisation. Day preparation in the office and guest service on the vessel form a connected workflow.
Review ticketing and hospitality with the same project team, even if different staff operate them. Agree how the shop, local POS and daily reports support each other. This customer example is especially relevant for mixed scheduled and themed programmes.
Travelmanager also covers food and beverage sales. Bring your hospitality workflow into the discussion alongside tickets, departures and the service your guests receive on board.
Learn moreFrom the first harbour tour to the last evening cruise: connect departures, ticket sales and boarding in Travelmanager. Give your office, sales staff and crew a shared view of the day.
Learn moreLet guests move from choosing a journey to receiving their ticket on your website. Travelmanager connects the shop with departures, availability, fares and payment.
Learn moreMake the experience clear before guests book: the sailing, the theme, the included meal and any optional extras. Then connect the sale with the team delivering it.
Learn moreTell us about your services, sales channels and the workflow you want to improve. We will work through the next step with you.